Handling Incoming Calls - iPhone Tutorial (2023)

Home / iPhone Tutorials and Tips

When a call comes in to your iPhone, you answer it, right? What could be simpler? You'd be surprised. Your iPhone gives you quite a few options for dealing withthat call, aside from just answering it. After all, you don't want to talk to everyone all the time, do you?

How to Add Emojis to Documents in W...

How to Add Emojis to Documents in Windows 11?

(Video) How to Ignore Phone Calls on iPhone (tutorial)

(Video) Inbound Calls iOS Tutorial

If you have a Verizon or Sprint cellular plan, remember that these providers use the CDMA cellular protocol, which is a monotasking system. This means, for example,that if you're on the phone, you can't surf the web or perform any data-related activities. Similarly, if you're surfing the web, you can't send calls and if a callcomes in, your iPhone stops your web session to receive it. If you're on a non-CDMA network, such as AT&T, you can get simultaneous voice and data, but not using theLTE protocol. When you're on a call, your data connection falls back to HSPA+.

Silencing an incoming call

When you are in a situation where the ringing of a cell phone is inappropriate, bothersome, or just plain rude, you, of course, practice celliquette (that is, celletiquette) and turn off your ringer. (On your iPhone, position the phone in portrait mode with the Home button at the bottom and then flick the Silent/Ring switch onthe left side panel to the silent position.) However, we're merely human and we all forget to turn off our phone's ringer once in a while.

Your job in that situation is to grab your phone and answer it as quickly as possible. However, what if you're in a situation where answering the call is bad form?Or what if you'd prefer to delay answering the call until you can leave the room or get out of earshot? That's a stickier situation, for sure, but the iPhone designershave been there and they've come up with a simple solution: press either the Sleep/Wake button on the phone's top panel (again, assuming you have the phone in portraitmode with the Home button at the bottom) or one of the Volume buttons on the left side panel. Either of these actions stops your iPhone from ringing (or vibrating).The ringing is still going on (your caller hears it on her end), so you've still got the usual four rings to answer the call should you decide to.

Sending an incoming call directly to voicemail

Sometimes you just don't want to talk to someone. Whether that person is your sister calling to complain, an acquaintance who never seems to have anything to say,or someone who calls while you're indisposed, you might prefer to ignore the call.

That's not a problem on your iPhone because it gives you several ways to decline a call:

  • If the phone isn't locked, tap the red Decline button on the touchscreen.
  • If you're using the EarPods, squeeze and hold the center button for 2 seconds.
  • Press the Sleep/Wake button twice in quick succession.

Each of these methods sends the call directly to voicemail.

(Video) How to get incoming calls as small Pop-up on iPhone ?

If you ignore a call, as with any phone, the caller will know that you've done so when voicemail kicks in before the normal four rings. If you don't want someone toknow you're ignoring his or her call, press the Sleep/Wake button once to silence the ring. The caller still hears the standard four rings before the voicemail andwill be none the wiser that you just didn't pick up your phone.

Replying with a message

In the previous section you learned how to send an unwanted call directly to voicemail. That's great for calls you want to ignore, but there are plenty ofsituations where you can't answer the phone, but you also don't want to ignore the caller. For example, if you're expecting a call but get dragged into a meeting inthe meantime, it would be rude to still answer the call when it comes in, but if you just send the call to voicemail your caller might wonder what's going on. Similarly,you might be a bit late for an appointment and on your way there you see a call come in from the person you're meeting. Again, it might not be convenient to answer thecall, but letting voicemail handle it might lead your caller to wonder if you're going to show up for the meeting.

iOS 6 feature gives you an easy way to handle these sticky phone situations. It's called Reply with Message and it enables you to simultaneously decline a call andsend the caller a prefab text message. That way, you avoid a voice conversation (which, depending on your current situation, might be rude or inconvenient) but yougive the caller some feedback.

By default, Reply with Message comes with three ready-to-send messages:

I'll call you later.
I'm on my way.
What's up?

Each of these is automatically preceded with "Can't talk right now...". There's also an option to send a custom message if none of these is quite right.Here's how to decline an incoming call and send the caller a text message:

  1. When the call comes in, swipe up on the Options button (the Phone icon) that appears to the right of the Answer button.Your iPhone displays the options shown below.

    Handling Incoming Calls - iPhone Tutorial (1)

    (Video) Iphone Incoming Call Reels Trend Tutorial @archana_subdarshane Original Audio Reels Trend Tutorial !

    You must have call display on your phone plan to see the Options button.
  2. Tap Reply with Message. Your iPhone displays a button for each of the prefab text messages.
  3. Tap the reply you want to send. If you want to send a different message, tap Custom, type your message, and then tap Send.

The caller sees User Busy in the Phone app and then receives a text message.

Setting a callback reminder

The Reply with Message feature is a handy trick to have up your iPhone sleeve, but it suffers from the same problem that plagues straight-up declining a call:If you want to talk to that person later, you have to remember to call back. In the previous version of iOS, my solution was to use the Reminders app to nudge myselfin an hour (or whenever) to make the return call. In iOS 6, however, I don't need to perform that extra step because the Phone app has a new feature that lets youdecline a call and automatically create a callback reminder. You can set up the reminder to fire in 1 hour or when you leave your current location.

If you're not all that fond of the default replies, you can forge your own. Tap Settings, tap Phone, tap Reply with Message, and then use the three textboxes to type your own messages.

Here's how to decline an incoming call and set a callback reminder:

  1. When the call comes in, swipe up on the Options button (the Phone icon) that appears to the right of the Answer button. Your iPhone displays the declining a call options.
  2. Tap Remind Me Later. Your iPhone displays the callback reminder options.
  3. Tap the type of reminder you want to set.
    • In 1 hour. Tap this option to set a time-based reminder.
    • When I leave. Tap this option to set a location-based reminder.
Rather than declining all incoming calls, you might be in a situation where you want to decline all calls except for those from a particular person or group. A betterway to handle this is to set up the Do Not Disturb feature to allow calls from just those people.

Turning off the call waiting feature

If you are already on a call and another one comes in, your iPhone springs into action and displays the person's name or number, as well as three options: Ignore,Hold Call + Answer, and End Call + Answer. (See the section about handling multiple calls later in this article for more info on these options.) This is part of youriPhone's call waiting feature, and it's great if you're expecting an important call or if you want to add the caller to a conference call that you've set up.

However, the rest of the time you might just find it annoying and intrusive (and anyone you put on hold or hang up on to take the new call probably finds it rudeand insulting). In that case, you can turn off call waiting by following these steps:

(Video) iPhone 11 Pro: How to Answer / Decline an Incoming Call

  1. On the Home screen, tap Settings. The Settings app appears.
  2. Tap Phone. The Phone screen appears.
  3. Tap Call Waiting. The Call Waiting screen appears.
  4. Tap the Call Waiting switch to Off. Your iPhone disables call waiting.

Forwarding calls to another number

What do you do about incoming calls if you can't use your iPhone for a while? For example, if you're going on a flight, you must either turn off your iPhone or putit in airplane mode so incoming calls won't go through. Similarly, if you have to return your iPhone to Apple for repairs or battery replacement,the phone won't be available if anyone tries to call you.

For these and other situations where your iPhone can't accept incoming calls, you can work around the problem by having your calls forwarded to another number,such as your work or home number. Here's how it's done:

  1. On the Home screen, tap Settings. The Settings app appears.
  2. Tap Phone. The Phone screen appears.
  3. Tap Call Forwarding. The Call Forwarding screen appears.
  4. Tap the Call Forwarding switch to On. Your iPhone displays the Forwarding To screen.
  5. Tap the phone number to use for the forwarded calls.
  6. Tap Call Forwarding to return to the Call Forwarding screen. Figure below shows the Call Forwarding screen set up to forward calls. In the status bar at the top of the screen, note the little Phone icon with an arrow that appears to the right of the time to let you know that Call Forwarding is on.

    Handling Incoming Calls - iPhone Tutorial (2)


How do I manage incoming calls on my iPhone? ›

Change where you get calls
  1. Open the Voice app .
  2. In the top left, tap Menu. Settings.
  3. Under "Calls," tap Incoming calls.
  4. Under "My devices," turn off any devices you don't want to get calls on.

How can I answer my incoming calls? ›

Answer or reject a phone call
  1. To answer the call, swipe the white circle to the top of the screen when your phone is locked, or tap Answer.
  2. To reject the call, swipe the white circle to the bottom of the screen when your phone is locked, or tap Dismiss.

Is there a way to answer iPhone without swiping? ›

How to answer calls on iPhone without touching the screen
  1. Launch the Settings app.
  2. Go to Accessibility.
  3. Scroll down to the Physical and Motor section and tap on Touch option.
  4. Tap on 'Call Audio Routing'
  5. Turn on the Auto-Answer Calls toggle.
Jun 22, 2022

Why is there 2 different ways to answer an iPhone? ›

The secret behind this iPhone phenomena is the lock feature. When your iPhone is locked and a call comes in, you only have the option to “slide to answer.” However, when the phone is unlocked, you can either accept or decline the call.

How do I change my incoming call settings? ›

Change call settings
  1. Open the Phone app .
  2. Tap More. Settings.
  3. Tap Sounds and vibration. To pick from available ringtones, tap Phone ringtone. To make your phone vibrate when you get a call, tap Also vibrate for calls. To hear sounds when you tap the dialpad, tap Dial pad tones.

How do I use incoming calls on my phone? ›

Put the first call on hold and answer the new one: Tap Hold + Accept. With a call on hold, tap Swap to switch between calls, or tap Merge Calls to talk with both parties at once. See Start a conference call.

Why can't I answer incoming calls? ›

Restart Your Device

This is the first thing you can do to fix unable-to-answer call problems on Android smartphones. A simple restart can fix many Android problems, including the incoming call issue. So, before trying any other method, restart your Android device.

How do you answer a call with the volume button on an Iphone? ›

When you receive a call, you can either answer the call or silence the incoming call alert. Press one of the Volume keys when you get a call. The incoming call alert is silenced and the call continues until it's ended or diverted.

How do I change my call responses? ›

Tap on Settings. In the list of settings, tap Quick responses. On the "Edit quick responses" screen, you should see the four default quick response text message samples available in Android. You can customize any of them by tapping on them.

How do I bar incoming Calls? ›

How to Block Incoming Calls on Android
  1. Open the main Phone app from your home screen.
  2. Tap the Android settings/option button to bring up the available options. ...
  3. Tap 'Call settings'.
  4. Tap 'Call rejection'.
  5. Tap 'Auto reject mode' to temporarily reject all incoming numbers. ...
  6. Tap Auto Reject List to open the list.

How do I answer calls with voice control? ›

Start Voice Access in one of these ways:
  1. If "Hey Google" detection is on, you can say "Hey Google, Voice Access."
  2. Open your notification shade and tap Touch to start.
  3. On your Home screen, tap the Voice Access app .
  4. Tap the Voice Access activation button . (You can set up the activation button in Settings. Accessibility.

How do I make my iPhone calls go straight to voicemail? ›

  1. Your Apple iPhone 11 lets you send unknown callers directly to your voicemail. Follow these steps to learn how to send unknown callers to your voicemail.
  2. Go to the Home screen. Choose Settings.
  3. Scroll down. Choose Phone.
  4. Turn on Silence Unknown Callers.
  5. Unknown callers will now be silenced and sent to voicemail.

How do I get my iPhone to ring for all incoming calls? ›

On iPhone 7 and later, go to Settings > Sounds & Haptics. On earlier iPhone models, go to Settings > Sounds. Choose what you want to adjust, like Ringtone or New Mail. Tap the alert tone that you want.

How do I stop all incoming and outgoing calls? ›

Select Profiles from the left pane and navigate to Create Profile -> Android. Provide the Name and Description for the profile and click on Continue. Navigate to Restrictions -> Phone. Under Calls, find the Outgoing calls option and click on Restrict to block outgoing calls on Android devices.

Why do my incoming calls go straight to voicemail? ›

Among the handful of things that might automatically send your calls to voicemail is your phone's Do Not Disturb mode, blocked numbers, call forwarding, Bluetooth connections, and your phone's SIM card. Whether you accidentally activated any of these phone features or forgot you turned them on, don't fret.

Why does my iPhone not ring with most incoming calls? ›

Check the Ring/Silent switch

The most common reason an iPhone won't ring is that the Ring/Silent switch (Silent Mode) is turned on. When Silent Mode is on, you'll see an orange band next to the Ring/Silent switch, which is located on the upper-left side of your device, just above the Volume buttons.

How do I get my phone to ring on incoming calls? ›

Open Settings. Tap Sound & vibration. Drag the Ring & notification volume to the right to increase it.

How do I set the number of rings for incoming calls? ›

Adjust the number of times your Home phone rings before going to voicemail
  1. From your Home phone, wait for a dial tone, then dial. *94. . ...
  2. Enter the number of rings (from 2 to 9 rings) you want the caller to hear before the call is transferred to voicemail.
  3. Hang up. Your number of rings will have been successfully adjusted.

What is * 31 used for? ›

Hide Your Phone From Caller ID: #31#

I could only get this to work on Android. But entering this code prompted a pop-up stating that my Caller ID had been disabled. In order to re-instate Caller ID, enter *31# .

Can I stop all incoming calls? ›

Within Call Settings, tap Call Barring. Tap All Incoming (which should initially say "Disabled"). Enter the call barring password. In most cases, this will be either 0000 or 1234.

What to dial to stop incoming calls? ›

1222 or going to www.donotcall.gov.


1. How to Decline incoming call on iPhone 13 , iPhone 12 , iPhone 11
2. Maximize Your Productivity: How to Disable Incoming Calls on iPhone in a Few Easy Steps
(Apple Guy)
3. How To Block All Incoming Calls Without Airplane Mode on iPhone
(Apple Guy)
4. iPhone Incoming Call Concept Design | Reject Option in the screen | Adobe XD | #39
5. Iphone Incoming Call @archana_subdarshane Audio Reels Trend Tutorial link in description #shorts
(Astrida Mascarenhas)
6. iOS 14 Phone Call Notification: How to Use Compact Calls Feature Step by Step Tutorial
(Qasim Zafar)
Top Articles
Latest Posts
Article information

Author: Golda Nolan II

Last Updated: 02/12/2023

Views: 5802

Rating: 4.8 / 5 (78 voted)

Reviews: 85% of readers found this page helpful

Author information

Name: Golda Nolan II

Birthday: 1998-05-14

Address: Suite 369 9754 Roberts Pines, West Benitaburgh, NM 69180-7958

Phone: +522993866487

Job: Sales Executive

Hobby: Worldbuilding, Shopping, Quilting, Cooking, Homebrewing, Leather crafting, Pet

Introduction: My name is Golda Nolan II, I am a thoughtful, clever, cute, jolly, brave, powerful, splendid person who loves writing and wants to share my knowledge and understanding with you.